Air Arabia Liable For Wrongfully Denying Boarding To Passenger Over 'Non-Machine Readable' Passport: Coimbatore Consumer Commission

The District Consumer Disputes Redressal Commission, Coimbatore, comprising President Thiru. R. Thangavel and Member Thiru. P. Marimuthu, has held Air Arabia liable for deficiency in service for arbitrarily denying boarding to a passenger on the ground that his passport was allegedly "not machine readable." The Commission observed that the airline failed to establish any valid basis for...

Mumbai Consumer Forum Admits Case Against PVR Over Technical Glitches, Delayed Screening Of 'Dhurandhar: The Revenge' Film

A District Consumer Disputes Redressal Commission (DCDRC) has admitted a complaint against multiplex company PVR Cinemas for alleged 'deficiency' in screening of Bollywood film 'Dhurandhar: The Revenge' and has issued notice to it.The DCDRC coram comprising Samindara Surve (President) and Sameer Kamble (Member) in its July 2 order, admitted the complaint filed by one Snigdha Khandelwal, who...

SBI Liable For Disclosing Customer's Savings Account Details To Employer Without Consent: Lakhimpur Kheri Consumer Commission

The District Consumer Disputes Redressal Commission, Lakhimpur Kheri, comprising President Abhimanyu Lal Srivastava and Members Dr. Alok Kumar Sharma and Smt. Joohi Quddusi, has held the State Bank of India (SBI) liable for deficiency in service for disclosing a customer's personal bank account details to his employer without his consent. The Commission observed that a bank cannot share...

NCDRC Condones 12-Day Delay In LIC Housing Finance's Written Statement, Directs State Commission To Take Written Statement On Record

The National Consumer Disputes Redressal Commission (NCDRC), comprising Justice Saroj Yadav (Presiding Member), set aside an order of the Delhi State Consumer Disputes Redressal Commission rejecting LIC Housing Finance Ltd.'s application for condonation of delay in filing its written statement. Holding that the State Commission failed to consider the date of e-filing of the written statement,...

Misleading Ad Row: NCDRC Criticises District Commission For Issuing Bailable Warrants Against Salman Khan Without Hearing Him

The National Consumer Disputes Redressal Commission critcized the District Consumer Redressal Commission Jaipur, (DCRC) for issuing bailable warrants as well as other orders against Salman Khan, over an alleged misleading advertisement by Rajshree Pan Masala starring the actor, without making a "minimum effort" to explore distinction of a misleading ad from shadow marketing. The commission...

Consumer Law Monthly Round-Up: June 2026

Supreme Court Financier Can't Claim Insurance Over Theft Of Vehicle Surrendered By Insured Owner : Supreme Court Cause Title: K. PRAKASHCHAND VERSUS ORIENTAL INSURANCE CO. LTD. Citation: 2026 LiveLaw (SC) 634 The Supreme Court has held that a mere surrender of an insured vehicle by its owner to another person, who had financed the purchase of a vehicle, would not be...

Delhi Consumer Commission Holds Tata AIG Liable For Wrongfully Repudiating Insurance Claim

The District Consumer Disputes Redressal Commission, South-II, Delhi, comprising Monika Aggarwal Srivastava (President), Dr. Rajender Dhar (Member), and Ritu Garodia (Member), held Tata AIG Insurance Company Ltd. liable for wrongfully repudiating the complainant's insurance claim. The Commission allowed the complaint and held that the insurer's failure to adopt a fair, transparent,...

Employee Cannot Invoke Consumer Forum For Gratuity Claims Against Employer: Kerala High Court

The Kerala High Court has held that an employee claiming gratuity from an employer cannot be treated as a "consumer" under the Consumer Protection Act, 2019 and, therefore, consumer commissions lack jurisdiction to entertain such disputes.Justice Ziyad Rahman A.A delivered the judgment in a petition seeking to quash an order of the District Consumer Disputes Redressal Commission,...

NCDRC Holds Builder Liable For Delayed Possession, Grants Refund Or Possession To Homebuyers

The National Consumer Disputes Redressal Commission (NCDRC), comprising Air Vice Marshal Jonnalagadda Rajendra (Retd.) (Presiding Member) and Dr. Sadhna Shanker (Member), partly allowed a consumer complaint filed by Frontier Heights Residents Welfare Association on behalf of 53 homebuyers. Holding Frontier Shelters Pvt. Ltd. and others liable for deficiency in service for delaying possession...

SBI Liable For Losing Borrower's Original Property Documents After Home Loan Repayment: Kanchipuram Consumer Commission

The District Consumer Disputes Redressal Commission, Kanchipuram District @ Chengalpattu, comprising President Thiru. U. Kasipandian and Member-I Thiru. M. Jawahar, has held the State Bank of India (SBI) liable for deficiency in service for losing the complainants' original property title documents after repayment of a home loan. The Commission observed that the bank failed to comply with...

Gwalior Consumer Commission Holds Eureka Forbes Liable For Failure To Repair Defective Product During Warranty Period

The District Consumer Disputes Redressal Commission, Gwalior, comprising Rajendra Prasad Sharma (President) and Revati Raman Mishra (Member), held Eureka Forbes liable for deficiency in service for failing to repair and return a defective vacuum cleaner during the warranty period. Allowing the complaint in part, the Commission directed the company to return the repaired vacuum cleaner or, if...

Builder Liable For Handing Over Flat Without Occupation Certificate, Must Refund Excess Charges: Punjab Consumer Commission

The District Consumer Disputes Redressal Commission, Ropar (Camp Court at S.A.S. Nagar, Mohali), comprising Kuljit Pal Singh (President) and Ranvir Kaur (Member), partly allowed a consumer complaint against Barnala Builder and Property Consultants Developers, holding that possession offered without Completion and Occupation Certificates was not legal possession, and finding the builder...